Terms & Conditions

Welcome to Fruity Lux. Fruity Lux (" Fruity Lux ",  " we ",  " us " or " our ") is part of the Fruity Gift family.

 Fruity  Lux provide this Website and our products and services to you subject to the following conditions.

 Please read carefully these Terms of Use (the " Terms "),  and any other terms and conditions of the Website content, data, information and materials contained therein.


The Privacy Policy and the Additional Terms are incorporated into the Terms by this reference. These Terms, the Privacy Policy and the Additional Terms set forth the entire, final and exclusive agreement between  Fruity Lux and you with respect to your use of, and access to, this Website and any and all content, data, information and materials contained therein and transactions completed thereon, and supersede all previous oral and written terms, representations, or understandings concerning your use of, and access to, this Website and any and all content, data, information and materials contained therein and transactions completed thereon. In connection with your use of the Website, you consent to Fruity Lux recording any communication, electronic or otherwise, between you and Fruity Lux and retaining any Submission you make while using the Website.
Please do not send any time-sensitive Submission or other communications by e-mail to Fruity Lux as we cannot be responsible for responding to any such communications.

You agree to indemnify and hold harmless Fruity Lux or any other company trading under Fruity Lux name, its affiliates, and subsidiaries, and all of their respective managers, members, directors, officers, agents, employees, suppliers, vendors, Franchisees, and service providers from any claims, judgments, liability, and expenses, including reasonable attorneys fees, whether in tort, in contract or otherwise, that it or any of them may incur by reason of or arising out of any claim, including claims for copyright infringement, defamation, invasion of privacy, or infringement of rights of publicity, that are made by any third party relating to your breach of these Terms or your use, authorized or unauthorized, of the Website. By agreeing our Terms and Conditions You waive any requirement of the posting of a bond that may apply for issuance of any injunctions, orders, or decrees.

Links: You expressly acknowledge that the Website may contain links to other websites not controlled, operated or owned by Fruity Lux. Unless otherwise expressly provided by Fruity Lux, Fruity Lux  provides no endorsement or representation of any kind regarding the products, services, content or appropriateness of content of such websites, and explicitly disclaims any responsibility for the accuracy, content or availability of the information, products, and/or services found on or through any such linked website. We do not make any representations or warranties as to the security of any information (such as credit card and other sensitive information) you might give on any such linked website.

Privacy Policy: Fruity Lux. ("Fruity Lux",  "we",  "us" or "our") respects your privacy! We know you care how information about you is used and shared. This Website Privacy Policy (the "Policy") describes our privacy practices with respect to information collected by or submitted to us on our website. This Policy is made a part of the Fruity Lux  Terms of Use.

By visiting our Website, you acknowledge and agree that you have read this Policy and agree to the collection, use and other processing of your information in accordance with the practices described in this Policy. If you do not agree to all of the terms, conditions and practices set forth herein, do not access the Website or any of its pages.

This Website is intended for adult use only, and we do not knowingly collect any personally identifiable information from anyone under the age of 18. If you are under 18 or under the legal age to enter into enforceable contracts in the jurisdiction from which you are accessing this Website, you may use the Website only with the consent of a parent or guardian.

 Products Policy: We endeavor to display as accurately as possible the products available for sale on our Website. However, the colors and images that you will see on our Website will depend on a number of factors such as your monitor and its settings. Therefore, we cannot guarantee that the color or other features of products shipped to in accordance with your order(s) will appear exactly the same as the image you see displayed on the Website.

Membership and registration: Certain areas of the Site may require registration or may otherwise ask you to provide information to participate in certain features or to access certain content. The Site practices governing your personal information are disclosed in its Privacy Policy. The decision to provide this information is purely voluntary and optional; however, if you elect not to provide such information, you may not be able to access certain content or participate in certain features of the Site.

If you register with the Site, you agree to accept responsibility for all activities that occur under your account, email or password, if any and agree you will not sell, transfer or assign your membership, any membership rights or any Site issued email address. You are responsible for maintaining the confidentiality of your password if any, and for restricting access to your computer so that others may not access the password-protected portion of the Site or your Site issued email account using your name in whole or in part. we may, in our sole discretion, and at any time, with or without notice, terminate your password and membership, for any reason or no reason at all.

ForumsForums, bulletin boards, chat rooms or other interactive areas that are or may be offered on the Site They are provided to give users a forum to express their opinions and share their ideas and information.

Users are responsible for the reliability, accuracy, and truthfulness of such content.
We have no control over whether any such posted material is of a nature that users will find offensive, distasteful or otherwise unacceptable and expressly disclaims any responsibility for such material.
We do not and cannot review every message posted by users in the User Forums, and is not responsible for the content of these messages or the views or opinions expressed by the users of the User Forums. Information disclosed in the User Forums is by design revealed to the public. We reserve the right but are not obligated, to delete, move or edit content, in whole or in part, submitted by you to the Site for any reason in our sole discretion. In addition, we may delete, move, edit or disclose the contents of messages when it is required to do so by law or in a good faith belief that such action is necessary to protect and defend our rights and property or to protect the safety of our users or the public. In no event do we assume any obligation to monitor the User Forums or remove any specific material?

Termination: Fruity Lux reserves the right, in its sole discretion, to terminate or suspend any password, account, access, or ability to use the website at any time without notice. Upon such termination, all rights granted to you under this Agreement will cease immediately, and you agree that you will immediately discontinue use of the applicable website and discontinue use of and destroy or return to Fruity Lux any Fruity Lux materials, (unless otherwise agreed to in writing by Fruity Lux). Despite the foregoing, any provisions of these Terms, the Privacy Policy and the Additional Terms expressly identified or that would by their nature survive such termination shall so survive. reserves the right, in its sole discretion, to terminate or suspend any password, account, access, or ability to use the website at any time without notice.

Copyright: All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, photographs, illustrations, digital downloads, data compilations, and software, and the compilation (including the collection, selection, assembly and arrangement) of such materials is the property of Fruity Lux or its licensors or content suppliers and protected by copyright, trademark and other laws in the UK and other jurisdictions.

Order Changes: You may request a change to your order at any time before your order leaves Fruity Lux for delivery and we will do our best to accommodate your request. However, if your order has left the store for delivery or has already been delivered, we will be unable to change.

 Canceling an Order: To cancel your order, please call Fruity Lux that will be processing your order to see if your delivery is present en route or has already been delivered. If your order has left the Fruity Lux for delivery or has already been delivered, we will be unable to cancel your order.

Delivery informationYou can place an order 1 day before the delivery date by 3 pm local time, or order well in advance. Orders can be placed for the same day delivery, but you need to call customer service - 0208 366 9995 before 10 am to check if possible. During busy holiday time periods like Christmas, Valentine’s Day, Mother’s Day, Easter, Father's Day, Halloween, Black Friday we recommend that you order further in advance, about 4 days prior delivery date. 

There MUST be someone available to sign for your order at the delivery address. We accept no liability for returned /left elsewhere or unsigned orders. Please note, If there is no one available to accept delivery at the address, we will attempt to deliver your order to the closest neighbor! Orders will not be dispatched until payment has been processed and received.

Full and correct postal address including postcode and a telephone contact number(UK phone numbers only) must be provided or your order may not be processed, delivered on time or may not be delivered at all. We do not accept liability for incorrect address or missing details and you may not be entitled to a refund.

Non-Acceptance of an order may be a result of one of the following:
(i) The product you ordered being out of stock -  Product Availability / Information below.
(ii) Our inability to obtain authorization and verification for your payment.
(iii) The identification of a pricing or product description error.
(iv) Failure to meet the eligibility to order criteria set out in the Terms and Conditions.
(v) We reserve the right to reject acceptance of any order at any time in our absolute discretion!

 In addition, you agree not to...  
(i)  Use or access the Website for any purpose that is unlawful or prohibited by these Terms;
(ii)  Frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Fruity Lux.
(iii)  Attempt to gain unauthorized access to the Website, accounts, computer systems, or networks connected to any  Fruity Lux server through hacking, password mining, or any other means;

Please contact Fruity Lux if you experience difficulty to understand Our Terms & Conditions or have issues with your order!

Please contact the Fruity Lux if you have a problem with your order:

Fruity Lux Contacts:

+44/ 208 366 9995
e-mail: info@fruity-lux.co.uk